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FAQTwenty-five practical answers to the questions asked most often before starting an engagement.
No. AccuLedger Solutions is independently owned and operated by Devi Gurung as a Sole Trader in the United Kingdom. All work is delivered personally by Devi Gurung.
Every engagement is delivered directly by Devi Gurung. You will not be routed through account managers or junior staff.
No. The practice serves clients across the United Kingdom entirely remotely.
Consultations are held by phone or secure video call at a scheduled time that suits your business.
Messages are typically answered within one business day, and often much sooner.
Yes. The Business Accounts Management and Complete Accounting Support engagements are designed for ongoing monthly work.
The practice supports the underlying bookkeeping and record management that Self Assessment relies on. Where specialist tax advice is required, I will say so clearly.
The practice provides accounting and bookkeeping support. Regulated tax planning advice is outside the scope of this practice, and I will recommend appropriate specialist help where needed.
Sensitive documents are exchanged through encrypted, access-controlled channels rather than casual email attachments.
I work flexibly with the major cloud-based bookkeeping platforms and can advise on a suitable choice if you do not have one yet.
That is very common. The Financial Records Review and Bookkeeping Setup services are designed to bring records back into good order.
Yes. Setting a business up on a professional bookkeeping foundation from day one is a common starting point.
Yes. Transitions are handled respectfully and are usually straightforward when historical records are reasonably organised.
No. Ongoing engagements continue on a rolling basis and can be paused or ended with reasonable notice.
Fixed one-off packages have published prices. Ongoing engagements are quoted based on scope and confirmed in writing before any work begins.
Refunds are addressed in the Refund Policy, which sets out the circumstances in which a refund may be available.
Payment for fixed packages is processed securely through Stripe. Ongoing engagements are billed monthly.
Yes. A clear invoice is issued for every payment received.
Occasional or one-off engagements are welcome, particularly for financial reviews, VAT preparation or year-end tidy-ups.
The practice focuses on VAT record management and compliance review, ensuring your underlying records support accurate submissions.
Personal data is handled in line with UK data protection law and this practice's published Data Protection and Privacy policies.
As an independent practice, appropriate professional standards are maintained for the services offered.
Sole traders, freelancers, consultants, tradespeople, small retailers and contractors — the independent segment of the UK economy.
Any engagement can be wound down cleanly, with your records returned to you in an organised state.
Book a consultation via the contact page. We will discuss your situation and identify the most sensible next step.
